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Context Help

If you lose your way inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A pop-up window will show up. It comprises comprehensive info about all the actions that you can perform on that particular page. Each context menu appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a vast selection of educational video clips demonstrating how to work with our Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glimpse at our extensive FAQ section, which includes questions asked by actual users and provides practical solutions. We frequently "revamp" our FAQ section with new entries in order to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, we have a excellent team of technical support engineers available 24x7x365 and eager to help you with any question. Each support ticket you submit will be responded to within 60 minutes (the average support ticket response time is only 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 162393

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com